STEP BY STEP
Restore your subscription
Restoration retrieves a purchase made with the same Apple or Google account.
Before you start
Make sure the app is up to date, you are using the correct account and the displayed family circle is the one in which you want to act.
Steps
- Sign in to the store account used for the purchase.
- Open Eden Family Subscription and choose Restore.
- Wait for confirmation and check licence status.
Good to know. Scheduled cancellation normally keeps access active until the paid period ends.
If the result is not what you expected
Refresh the screen, check the current circle and account permissions, then try again. If the issue continues, record the time, phone model and relevant step before contacting support.