↻ EDEN FAMILY GUIDE
Subscription
Understand trials, store-managed payment and the relationship between a licence and an Eden Family space.
Understand the family licence
An active licence unlocks family features while Apple or Google manages payment.
- Subscribe in the app with the store account used on the device.
- Wait for store confirmation.
- Check Settings to confirm the licence is active for the right family.
Good to know. Eden Family never receives or stores your bank details.
Restore your subscription
Restoration retrieves a purchase made with the same Apple or Google account.
- Sign in to the store account used for the purchase.
- Open Eden Family Subscription and choose Restore.
- Wait for confirmation and check licence status.
Good to know. Scheduled cancellation normally keeps access active until the paid period ends.
Manage or cancel through the store
Renewal, billing and cancellation are managed in the App Store or Google Play.
- Choose Manage or cancel from the Subscription screen.
- Authenticate with the store if requested.
- Review renewal date or confirm cancellation.
Good to know. Deleting the app does not automatically cancel the subscription.