Eden FamilyHelp centre

STEP BY STEP

Understand roles and groups

Roles set general abilities while groups make it easier to address several members.

Before you start

Make sure the app is up to date, you are using the correct account and the displayed family circle is the one in which you want to act.

Steps

  1. The primary family administrator manages the licence and structural settings.
  2. Parents organise daily life according to their permissions.
  3. Parents, Children and custom groups simplify assignments and visibility rules.
Good to know. A person may belong to several groups without duplicating the account.

If the result is not what you expected

Refresh the screen, check the current circle and account permissions, then try again. If the issue continues, record the time, phone model and relevant step before contacting support.